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Donation Guidelines

Goodwill is grateful for the generous donations it receives from community members every day. Goodwill sells the household goods you no longer need in our stores and uses the revenue to fund job training and other resources for people here in our community.

Our Donation Attendants at our Retail Stores as well as Hudson and West Akron Attended Donation Centers are able to assist with unloading again.  At our Retail Store locations only, you may continue to place items into the bins directly if you choose instead of person-to-person contact.

Donor must be present when vehicle is unloaded to prevent accidental donations. Attendant cannot go into a vehicle for any reason.

Please note the following when planning to make a donation:

  • Pack boxes/bags so not too heavy to allow for easier unloading - either by Donation Attendants or at Retail Store locations only you can choose to continue placing your own items into the bins.
  • Be patient and wait in car while others are donating.
  •  If weather is poor, locations without an awning have donation bins inside building. Please note we cannot accept wet clothing, even for salvage.
  • Bring donations in bags or boxes – no loose donations, please. We can not return your bins or boxes.
  • Please note furniture items can be donated at retail locations only.
  • At times due to the amount of donations received a location may need to close and it will reopen the next day.

Helpful Tips When Donating

  • Separate clothing from household items in boxes or bags
  • Wash or dry-clean clothing
  • Clothes should be in good condition without stains, tears, missing buttons or broken zippers
  • Household goods should be undamaged, have all parts and, if applicable, be in working order
  • Keep shoes paired by using a rubber band
  • Wrap breakables in newspaper and place in boxes
  • Please box or bag all donations in amounts not to exceed 20 pounds for easier transporting
  • Test electrical and mechanical equipment
  • Do not leave items unattended outside a store or Attended Donation Center
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Most-Needed Items

  • Clothing
  • Shoes and boots
  • Accessories: jewelry, handbags, scarves, belts, hats, gloves and mittens
  • Domestics: decorative pillows, linens, curtains, blankets, sheets, towels and rugs
  • Housewares: dishes, glassware, kitchen items, lamps and pictures/artwork
  • Games, toys and game consoles
    Assembled sports equipment
    Antiques, collectibles and other giftware
  • Books
  • Blu-rays, DVDs, CDs, records and cassette tapes
  • Small electronics in working order: VCRs, DVD players, stereos, radios, MP3 players, GPS, cameras, video cameras and clocks
  • Small appliances in working order
  • Small power tools and hand tools in working order
  • Furniture (please note these items can only be accepted at a retail store donation center): dressers, tables, sofas, chairs, and bed frames (except hospital bed, water bed and bunk bed frames)
  • Personal computers: monitors, hard drives, towers, laptops, tablets, eBook readers, printers, mice, keyboards and scanners*

*Goodwill’s Dell Reconnect partnership is a free program for consumers and businesses to recycle unwanted computers and peripherals – any brand and condition are accepted. We also accept and recycle iphones.

This list is to be used as guidelines. There may be other items not listed that we can use in the stores or which must be turned down due to size, condition or suitability. Please refer any questions about Goodwill’s donation policy to the store manager or call (330) 724-6995.

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Items We Cannot Accept

It’s hard to say “no thank you” to a donation. However, we cannot accept certain items, including but not limited to:

  • Televisions
  • Large household appliances: stoves, refrigerators, washers, dryers, air conditioners, water heaters
  • Any electronic items that do not work
  • Large items such as pianos, organs, pool tables, executive desks (metal or wood), entertainment centers (full wall units or those made of particle board/Sauder)
  • Upholstered furniture with stains, tears, wet, moldy, pet hair or other damage (Goodwill does accept upholstered furniture in good condition)
  • Mattresses, box springs, hospital beds (both frames and mattresses), bunk beds, water beds, sleeper sofas and bed pillows
  • Disassembled furniture, sports equipment or other disassembled items
  • Baby car seats, strollers, high chairs, pack n’ plays, tubs, bouncy seats, swings, cribs and bumper pads for cribs
  • Building materials: carpet, carpet padding, shutters, doors, windows, toilets, lumber, concrete, bricks and stones
  • Magazines, newspapers and encyclopedias
  • Automobile parts and tires
  • Paint or chemicals of any kind
  • Kerosene and gas heaters/appliances, propane tanks, oil lamps and lamp oil
  • Electrical items with exposed wiring
  • Weapons: firearms, ammunition, knives, BB guns, pellet guns, air guns/rifles, etc.
  • Fireworks and sparklers of any kind
  • Gas-powered equipment (lawn mowers, gas cans with gas)
  • Items containing the element Mercury: fluorescent light bulbs and lamps, batteries, fever thermometers, blood pressure measuring devices, etc.
  • Children’s items containing lead or phthalates
  • Consumer Products Safety Commission recalled items
  • Food
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