Goodwill Serves More Than 11,000 In 2021


AKRON, Ohio — Jan. 26, 2022 — In 2021 Goodwill Industries serving Summit, Portage, Medina, Ashland and Richland Counties served 11,328 individuals in the community with job search assistance, training and other services. The agency will formally present 2021 service numbers at its virtual Annual Meeting and Celebration of Champions on Wednesday, March 23, 2022.

“We are grateful for the more than 328,000 donors and nearly 860,000 shoppers that provided support in 2021 to our mission of helping individuals prepare for, find and retain employment,” said Nancy Ellis McClenaghan, president & CEO, Goodwill Industries serving Summit, Portage, Medina, Ashland and Richland Counties. “During this past year, a major focus was placed on engaging 76 fellow agencies and organizations as we developed the plan to use the amazing gift received in December 2020, a $5 million investment, from MacKenzie Scott. We shared at our last virtual Annual Meeting that three barriers to a better life kept rising to the top: filling a community resource navigator void, addressing transportation barriers and bridging the digital divide. We look forward to providing an update at our upcoming virtual Annual Meeting and sharing more on our plans to address the key area of transportation barriers.”

Key Figures

  • Served 11,328 individuals.
  • Assisted 9,143 with job search assistance and employer services including: virtual services, resume assistance, interview preparation, recruitment, screening, testing, training and outplacement, etc.
  • Provided a hand up to 1,431 with clothing and housewares assistance, bus passes and/or fuel cards.
  • Placed 423 in employment.
  • Provided 331 with valuable training and work experience within Goodwill’s Retail and Business Services operations, including 185 in work experience and 146 youth program participants.

Virtual Annual Meeting and Celebration of Champions
Date: Wednesday, March 23, 2022
Time:  Noon
Register: or by calling 330-786-2519 (There is no cost for the event, but attendees must register)

About Goodwill Industries Serving Summit, Portage, Medina, Ashland & Richland Counties
The Goodwill Industries of Akron, Ohio, Inc., is a not-for-profit corporation that helps individuals prepare for, find and retain employment. Operating in the five-county region of Summit, Portage, Medina, Ashland and Richland, the agency was established in 1927. It is a private, independent organization, operating as an affiliate member of Goodwill Industries International. Goodwill helps to directly strengthen the region’s workforce through its employment programs and indirectly through the net proceeds from its retail outlets and business services division. For more information about GIA, visit or call 800-989-8428.


Contact: Jennifer Bako, (330) 786-2519,