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No Contact, Self-Service Donation Guidelines


We are now accommodating donors with no contact, self-service drop offs at all retail locations and West Akron Attended Donation Center.

Please note the following when planning to make a donation at one of our no contact, self-service drop off sites:

  • Pack boxes/bags so not too heavy for you to lift into designated bins – Donation Attendants are unable to assist at this time.
  • Be patient and wait in car while others are donating.
  •  If weather is poor, locations without an awning have donation bins inside building and a face covering is required to enter.
  • Bring donations in bags or boxes – no loose donations, please. We can not return your bins or boxes.
  • Donations can be placed directly into the designated bins instead of having any person-to-person contact.
  • For the safety of our team members, outside of textiles and other items we are only accepting small furniture items that can be handled safely by one person.
  • Know that Goodwill team members will be wearing face coverings.
  • Donations received will be stored for at least 24 hours before further handling.
  • At times due to the amount of donations received a location may need to close and it will reopen the next day.

Helpful Tips When Donating

  • Separate clothing from household items in boxes or bags
  • Wash or dry-clean clothing
  • Clothes should be in good condition without stains, tears, missing buttons or broken zippers
  • Household goods should be undamaged, have all parts and, if applicable, be in working order
  • Keep shoes paired by using a rubber band
  • Wrap breakables in newspaper and place in boxes
  • Please box or bag all donations in amounts not to exceed 20 pounds for easier transporting
  • Test electrical and mechanical equipment
  • Do not leave items unattended outside a store or Attended Donation Center
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Most-Needed Items

  • Clothing
  • Shoes and boots
  • Accessories: jewelry, handbags, scarves, belts, hats, gloves and mittens
  • Domestics: decorative pillows, linens, curtains, blankets, sheets, towels and rugs
  • Housewares: dishes, glassware, kitchen items, lamps and pictures/artwork
  • Games, toys and game consoles
    Assembled sports equipment
    Antiques, collectibles and other giftware
  • Books
  • Blu-rays, DVDs, CDs, records and cassette tapes
  • Small electronics in working order: VCRs, DVD players, stereos, radios, MP3 players, GPS, cameras, video cameras and clocks
  • Small appliances in working order
  • Small power tools and hand tools in working order
  • Furniture: dressers, tables, sofas, chairs, and bed frames (except water bed and bunk bed frames)
  • Personal computers: monitors, hard drives, towers, laptops, tablets, eBook readers, printers, mice, keyboards and scanners*

*Goodwill’s Dell Reconnect partnership is a free program for consumers and businesses to recycle unwanted computers and peripherals – any brand and condition are accepted.

This list is to be used as guidelines. There may be other items not listed that we can use in the stores or which must be turned down due to size, condition or suitability. Please refer any questions about Goodwill’s donation policy to the store manager or call (330) 724-6995.

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Items We Cannot Accept

It’s hard to say “no thank you” to a donation. However, we cannot accept certain items, including but not limited to:

  • Televisions
  • Large household appliances: stoves, refrigerators, washers, dryers, air conditioners, water heaters
  • Any electronic items that do not work
  • Large items such as pianos, organs and pool tables
  • Upholstered furniture with stains, tears, wet, moldy, pet hair or other damage (Goodwill does accept upholstered furniture in good condition)
  • Mattresses, box springs, hospital beds and bed pillows
  • Disassembled furniture, sports equipment or other disassembled items
  • Baby car seats, strollers, high chairs, pack n’ plays, tubs, bouncy seats, swings, bunk beds, cribs and bumper pads for cribs
  • Building materials: carpet, carpet padding, shutters, doors, windows, toilets, lumber, concrete, bricks and stones
  • Magazines, newspapers and encyclopedias
  • Automobile parts and tires
  • Paint or chemicals of any kind
  • Kerosene and gas heaters/appliances, propane tanks, oil lamps and lamp oil
  • Electrical items with exposed wiring
  • Weapons: firearms, ammunition, knives, BB guns, pellet guns, air guns/rifles, etc.
  • Fireworks and sparklers of any kind
  • Gas-powered equipment (lawn mowers, gas cans with gas)
  • Items containing the element Mercury: fluorescent light bulbs and lamps, batteries, fever thermometers, blood pressure measuring devices, etc.
  • Children’s items containing lead or phthalates
  • Consumer Products Safety Commission recalled items
  • Food
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