Goodwill Serves More Than 14,000 In 2023


 AKRON, Ohio — Jan. 29, 2024 — In 2023 Goodwill Industries serving Summit, Portage, Medina, Ashland and Richland Counties served 14,482 individuals in the community with job search assistance, training and other services. The agency will formally present 2023 service numbers at its virtual Annual Meeting and Celebration of Champions on Wednesday, March 27, 2024.

“We are grateful for the nearly 370,000 donors and almost 965,000 shoppers that provided support in 2023 to our mission of helping individuals prepare for, find and retain employment,” said Nancy Ellis McClenaghan, president & CEO, Goodwill Industries serving Summit, Portage, Medina, Ashland and Richland Counties. “During the past year, we continued to use the amazing $5 million gift from philanthropist MacKenzie Scott received at the close of 2020 to alleviate short term transportation barriers. Over 5,400 bus passes and fuel card services valued at $200,000 were provided to over 2,100 individuals and families. The agency expects to continue funding these needs in 2024, and beyond, and has dedicated $3 million of the Scott grant to a revolving automobile loan program that progressed to the pilot phase earlier this month. It will provide an update at its upcoming virtual Annual Meeting and will share more on how these funds are helping to decrease transportation barriers in its five-county territory.”

Key Figures

  • Served 14,482 individuals.
  • Assisted 9,353 with job search assistance and employer services including virtual services, resume assistance, interview preparation, recruitment, screening, testing, training and outplacement, etc.
  • Provided a hand up to 4,400 with clothing and housewares assistance, bus passes and/or fuel cards.
  • Placed 410 in employment.
  • Provided 319 with valuable training and work experience within Goodwill’s Retail and Business Services operations, including 65 in work experience and 254 youth program participants.

Virtual Annual Meeting and Celebration of Champions
Date: Wednesday, March 27, 2024
Time:  Noon
Register: or by calling 330-786-2519 (There is no cost for the event, but attendees must register)


About Goodwill Industries Serving Summit, Portage, Medina, Ashland & Richland Counties

The Goodwill Industries of Akron, Ohio, Inc., is a not-for-profit corporation that helps individuals prepare for, find and retain employment. Operating in the five-county region of Summit, Portage, Medina, Ashland and Richland, the agency was established in 1927. It is a private, independent organization, operating as an affiliate member of Goodwill Industries International. Goodwill helps to directly strengthen the region’s workforce through its employment programs and indirectly through the net proceeds from its retail outlets and business services division. For more information about GIA, visit or call 800-989-8428.



Contact: JoLene Gordon, (330) 786-2519,