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Staying Safe Together

Together by following the new processes in place, we can all stay as safe as possible.

What to Expect When Shopping

  • The use of face coverings required for all customers, donors & team members while in our stores or buildings
  • Special shopping hours on Tuesdays & Fridays for at-risk populations –  8am-9am Outlet/9am-10am Retail Stores (first hour of operation) dedicated to at-risk populations (i.e. senior citizens & individuals with pre-existing health conditions) only and 6pm – 7pm Outlet/7pm – 8pm Retail Stores (last hour) is dedicated to those unable to wear a face covering
  • One way store aisles
  • Social distancing reminders throughout store
  • Shields at checkout between team members and shoppers
  • Reduced occupancy within stores
  • Enhanced cleaning and sanitizing efforts
  • Contactless payment options
  • Donations received are stored for at least 72 hours before further handling

As a reminder, as previously announced the following coupons/discounts are extended:

  • Loyalty Club Coupons: Ensure you have your printed coupons and those expired in March and April will be honored up to 60 days from the date we reopen.
  • Donation Coupons: Those expired in March and April will be valid for 60 days from the date we reopen.
  • Birthday Discounts: Those missed in March, April and May will be valid for 60 days from the date we reopen.
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The following discounts* are available when shopping at Goodwill Stores in Summit, Portage, Medina, Ashland and Richland Counties:

  • Goodwill Club – Ask about enrolling in the Goodwill Club customer loyalty program and get rewarded for shopping.
  • Golden Buckeye – Present your Golden Buckeye card and receive 10% off your purchase.
  • Military Discount – Present your military ID and receive 10% off your purchase.
  • Student Discount – Present your student ID card and receive 10% off your purchase.
  • Color of the Week – Shop weekly to see what color is 50% off.

*Discounts cannot be combined with any other offer or coupons. Discounts are not valid on new goods, gift cards or at Goodwill Akron’s Outlet Store or boutique locations.

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Customer Loyalty Days

In 2020, Customer Loyalty Days will fall on the last Saturday of the month. On Customer Loyalty Days, Goodwill Club members receive double points on purchases.

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Recent Blog Post

12 Months of Thrifting Challenge: August Prompt -Straw & Wicker Handbags

This month we’re taking a page out of Golden Girl Sophia Petrillo’s book and thrift styling straw, rattan, and wicker bags. I’m always on the lookout for these bags and find one every single time I go to Goodwill, and ...
Read More
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